Krastofy
Krastofy
info@krastofy.com © 2026 Krastofy

Booking

How do I book a fishing spot?

Find a waterbody, choose a free spot and your dates, enter your details and pay by card. You get the QR access code and the invoice right after payment.

See it step by step

Do I need an account to book?

No. You can book without an account — your name, surname and phone number are enough. Add your e-mail if you want the invoice sent there as well.

Can I cancel or move a reservation?

Cancellation and rescheduling rules are set by the waterbody owner. If your plans change, contact the owner — the contact details are on the lake page — or write to us and we will help you sort it out.

How far ahead can I book?

That is set by the waterbody owner — usually about three months ahead. When booking, the calendar shows the last date that is open for reservations.

What happens if the 20 minutes run out while I am paying?

While you pay, the spot is held for you for 20 minutes. If the payment is not completed in that time, the reservation is cancelled and the spot becomes available to others again. No money is taken — you can start the booking again.

I did not get an e-mail after paying. What should I do?

The QR code is on the confirmation page that opens right after payment — save its link. We send the invoice by e-mail if you entered one when booking; check your spam folder too. If you cannot find it, write to us at info@krastofy.com with your name, the waterbody and the dates.

Payments and invoices

What is the service fee?

It is the Krastofy fee added on top of the price set by the owner. It covers card payment processing, the invoice and support, and you see it on its own line before you pay.

Is the price on the lake page final?

The lake page shows the price per 24 h set by the owner. When you book, a 10% service fee and any add-ons you choose are added to it. You see the full amount before you pay.

Is there a discount for several days?

If the owner has set a better price for stays of several days, it is applied automatically as soon as you choose the duration.

Is the service fee refunded if a reservation is cancelled?

If a reservation is cancelled and the money is refunded, we refund the service fee as well. Whether a refund is due depends on the cancellation rules of the waterbody owner.

In which currency do I pay?

In euros (EUR). You pay online by card; the payment is processed by Stripe, and Krastofy does not store your card details.

Will I get an invoice?

Yes. A numbered PDF invoice is prepared right after payment. You can download it from your reservation page, and if you entered an e-mail we send it there too.

At the water

What do I show when I arrive?

The QR code from your reservation confirmation — on your phone or printed. The owner or a controller checks it and sees at once whether the reservation is valid and paid.

From when until when is the spot mine?

From the arrival time you chose in the reservation until the departure time. One day is 24 hours from your arrival.

Which rules apply at the water?

Every waterbody has its own rules — number of rods, catch and release, campfires. They are set by the owner and shown on the lake page. Read them before you go.

What if there is a problem on site?

Show your reservation to the waterbody owner or a controller — the QR code proves the spot is yours for that time. If it cannot be solved on site, write to us at info@krastofy.com.

For owners

What does Krastofy cost?

Nothing. There is no set-up fee and no monthly fee, and nothing is kept from your price. The service fee (10%) is added on top and paid by the angler.

How do I get paid?

Add a payout account (Stripe) in the panel. The money for paid reservations is transferred to your bank account automatically.

What do I need to start taking reservations?

Two things: Krastofy verifies your profile, and you add a payout account (Stripe) so we can transfer your money. You can prepare the waterbody, spots and prices right after signing up.

How do I mark spots and set prices?

In the panel, mark every spot on the map — as a point or an area — and set a price per day. You can add discounts for several days, seasonal prices and add-ons such as a cabin, a boat or bait.

Can I enter reservations made by phone?

Yes. Enter such a reservation in the panel yourself and the spot is taken in the calendar right away — it can no longer be booked online for that time.

How do I check an angler's reservation at the water?

Open the QR check in the panel and enter or scan the angler's code. You see at once whether the reservation is valid, paid and for this time.

Can I see reservations in my own calendar?

Yes. The panel has a calendar with all spots and reservations, and you can subscribe to it in your phone or computer calendar.

Did not find an answer?

Write to us — we reply within a working day. For a specific spot the waterbody owner will answer faster.